This folder contains a lot of audio files and is very large relative to the rest of the Band-in-a-Box files and folders, There is also the option of selecting a " Custom" location for the RealTracks folder (or Drums). You can also point your download location to an external disk, and this need not be the same disk as the Band-in-a-Box install folder. Band-in-a-Box will be installed to the /Applications/Band-in-a-Box folder on that hard disk. Yes, you can use the " Select Destination" drop-down menu to select any volume, including an external USB hard disk. I'm low on hard disk space, can I install the program to an external hard drive? See Information for OS 10.11 - 10.13 users Q. If you are on an Mac OS 10.12 - 10.13, you may need to install a file from Apple's website. The files downloaded, but the install is hanging and never finishes. This way you can download all the files first, and then click the button once to authorize installation of all downloaded files. You should also UNCHECK "Automatically Install Downloaded Files" on the main screen.On some systems, the install helper may not be able to install packages without having you authorize each one separately by entering your password. In the Preferences dialog, CHECK "Installer packages require authorization".There are two settings you should change: If the installs are failing for whatever reason even though you have followed the recommended setup described above, you can use a different method to download and install the files. The Install Manager app is added to Full Disk Access but install is still failing (OS 10.15 and higher) Is in one of those locations, Full Disk Access is required or the install will fail. On macOS 10.15 and higher, some folders are protected by TCC privileges - this includes the Downloads folder, Documents folder, Desktop, and Removable volumes. You should check to make sure that the 'Band-in-a-Box Install Manager' is added to the Full Disk Access area in System Preferences | Security & Privacy. You can find the log files by going to Help menu | Show Logs in Finder. No error message onscreen, you can check the log file - it may have a detailed explanation for the failure. The files were downloaded successfully but the installs failed.Īssuming you have enough hard disk space, this problem may otherwise be caused by the installer program being unable to access the downloaded package path and/or install location. We suggest not using the regular 'Downloads' folder for your downloads, as this is protected by the TCC privileges system on Mac OS 10.15Īnd higher which can in certain situations cause the downloaded files to be inaccessible to the install helper program. Users/ /BBDownloads), however you can choose other locations on your internal Mac hard drive, The default is the 'BBDownloads' folder in your home folder (i.e. Can I choose any location for the downloaded files? Install Manager FAQ and Troubleshooting Q. If you don't do this, the program may not be able to access the download file path or destination volume in certain situations, which might cause install failures. When you first run the Install Manager, enter your password to install the helper tool, and add the app to 'Full Disk Access' if prompted (OS 10.14 Mojave and higher). Running the Install Manager for the First Time Note: The Install Manager application gets installed to /Applications, but when you run the Manager after you install it, you will have the option to choose the download and install folders for the Band-in-a-Box application itself, which can be on an internal or external drive. It will be installed to the /Applications folder on your Mac system hard drive. It is not available for orders placed on February 2021 or earlier.ĭownload and install the 'Install Manager' package. A link to download the Install Manager will appear at the top, if it is available for that product. Where to find the Install ManagerĪfter you place your order, click on the link(s) in your order confirmation email to go directly to your Downloads page for each product. For example, you can download the files individually by clicking them one at a time on your downloads page. The Install Manager for Mac is available as of June 2022, but any method that you have used in the past to download and install your files will still work. Download location and install location can be on different hard disks. For example if you will be downloading a complete UltraPAK and you don't have a previous version, you need approximately 160 GB of free disk space for the download files, AND an additional 180 GB of free disk space for the installed files (Band-in-a-Box folder). Information for OS 10.11 - 10.13 usersĪn important consideration is that you need enough free hard disk space to download and install the packages. The Install Manager is compatible with Mac OS 10.11 (El Capitan) up to and including 12.x (Monterey).
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